Terms and Conditions - Hedge Trimming Sydenham
Introduction
Welcome to our Hedge Trimming Sydenham services. By engaging our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before availing of our services.
Services Provided
Scope of Work
Our hedge trimming services include the following:
- Trimming and shaping of hedges to maintain desired form and health
- Removal of dead or diseased branches to promote growth
- Cleaning up debris post-trimming
- Application of fertilizers when necessary
Scheduling and Availability
We operate on a booking-based system to ensure timely and efficient service delivery. Our services are available Monday through Saturday, from 8 AM to 6 PM.
Pricing and Payment Terms
Pricing Structure
Our pricing is based on the size and complexity of the hedge. Factors influencing the cost include:
- Length and height of the hedge
- Density and thickness
- Accessibility of the site
- Additional services required
Payment Methods
We accept various payment methods to ensure convenience for our clients, including:
- Credit and Debit Cards
- Bank Transfers
- Cash Payments
Cancellation and Rescheduling Policy
Cancellation Policy
Clients may cancel a scheduled service up to 48 hours before the appointment without incurring any charges. Cancellations made within 24 hours may be subject to a cancellation fee.
Rescheduling Policy
We understand that unforeseen circumstances may arise. Clients can reschedule their appointments without penalty provided the request is made at least 24 hours in advance. Rescheduling requests made within 24 hours may incur a small fee.
Customer Responsibilities
Site Access
Clients are responsible for ensuring that our team has unobstructed access to the area requiring hedge trimming. This includes:
- Removing personal belongings from the trimming area
- Securing pets away from the worksite
- Providing necessary keys if the property is secured
Preparation for Service
To facilitate efficient service, clients should:
- Clear the vicinity of any obstacles
- Inform us of any specific requirements or concerns
- Ensure proper lighting if trimming is scheduled during evening hours
Liability and Insurance
Liability Limitations
While we take utmost care during our services, we are not liable for any pre-existing conditions or damages that occur outside the scope of our work. Liability is limited to the extent of the service provided.
Insurance Coverage
Our company is fully insured, providing coverage for any accidental damages or injuries that may occur during the execution of our services. Clients are encouraged to verify our insurance status upon request.
Warranty and Guarantees
Service Guarantees
We guarantee that all hedge trimming services will be performed with professionalism and attention to detail. If a client is unsatisfied with the service, we will make reasonable efforts to address and rectify the issue.
Warranty Exclusions
Our warranties do not cover issues arising from:
- Natural wear and tear
- Environmental factors
- Improper maintenance post-service
Changes to Terms and Conditions
Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be reflected in an updated version of this document.
Notification of Changes
Clients will be notified of significant changes to the Terms and Conditions via email or through our official communication channels at least 14 days prior to the changes taking effect.
Governing Law
Jurisdiction
These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from these terms will fall under the exclusive jurisdiction of the courts in this region.
Dispute Resolution
In the event of a disagreement, both parties agree to seek an amicable resolution through mediation before pursuing legal action.
Acceptance of Terms
Agreement to Terms
By scheduling and utilizing our Hedge Trimming Sydenham services, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions.